Shipping policy

Shipping Policy

We ship worldwide using DHL Express to ensure reliable and trackable delivery.

Shipping Zones & Rates

We currently offer standard shipping only. Shipping rates vary depending on your location and are calculated at checkout.

Italy

• Shipping Cost: €25

• Free Shipping Over: €1200

• Delivery Time: 2-6 business days

EU

• Shipping Cost: €25

• Free Shipping Over: €1200

• Delivery Time: 2-6 business days

Europe (non-EU)

• Shipping Cost: €45

• Free Shipping Over: €1200

• Delivery Time: 2-6 business days

USA

• Shipping Cost: €55

• Free Shipping Over: €2500

• Delivery Time: 5-7 business days

Asia

• Shipping Cost: €75

• Free Shipping Over: €2500

• Delivery Time: 5-7 business days

 

Order Processing

Orders are processed within 1–2 business days, excluding weekends and holidays. You will receive a shipping confirmation with tracking information once your order has been dispatched.

Customs & Duties

International orders may be subject to customs duties or import taxes. These are not included in the final price and must be paid by the recipient upon delivery.

Additional Information

• We do not deliver to P.O. Boxes.

• Delivery times are estimates and may vary due to external factors.

• Shipping costs are non-refundable in case of returns.

For any questions or support, please contact us at customercare@jcricket.it